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Xerox Announces New Robotic Process Automation Offerings

NORWALK, Conn. — Xerox (NYSE: XRX), a leader in diversified business process services, is enabling accelerated adoption of robotic process automation (RPA) services with the latest expansion of its automation software portfolio.

Automation has reached an inflection point in the business process outsourcing (BPO) industry where mature automation tools are now readily available to redesign routine, manual tasks –such as data entry – roles typically performed by humans who can now be re-deployed to higher value roles.

Xerox Expands Global Toner Production in Western N.Y. Manufacturing Plant

WEBSTER, N.Y. — Xerox (NYSE: XRX) will increase its emulsion aggregation (EA) toner capacity by 40 percent with the completion today of a nearly $35 million expansion project to help Xerox keep pace with growing EA toner product demand.

The expansion has increased the plant size from 100,000 square-feet to 155,000 square-feet, and added about $26 million in EA toner manufacturing equipment. Xerox and local officials participated in the official opening today.

Performance Boost on Xerox Wide Format IJP 2000 Enhances Image Quality, Productivity

NORWALK, Conn. — Producing wide-format applications faster with spot-on image quality is possible with the new Performance Package designed for the Xerox Wide Format IJP 2000. The optional package combines patented Xerox technology and scanning solutions for advanced image quality management and multifunction capabilities.

Xerox: Businesses Embracing Big Data but Hurdles Remain for Success

NORWALK, Conn. — While companies are racing toward implementing Big Data initiatives, a recent Xerox study says there are significant issues slowing the capture of value. Business executives said there are a wide range of challenges in implementing Big Data strategies, including data security, privacy and data quality.

The commissioned study conducted in Europe by Forrester Consulting on behalf of Xerox (NYSE: XRX), also found that the lack of user training and inadequate change management are hindering the business transformation that big data solutions offer.

Mobile Apps; Xerox Makes Them Work for Business, Too

NORWALK, Conn. — Business apps are gaining traction in the workplace and are just behind games in terms of number of downloads. Xerox (NYSE: XRX) is charging forward and reinforcing its leadership in mobile printing with five new business apps helping employees create, share and process information without servers, middle-ware or IT support.

“Smartphones and tablets open up tremendous opportunities to leverage our office technology, enabling people to be productive whether they are on-site or working remotely,” said Jim Rise, senior vice president, Office and Solutions Business Group, Xerox. “We are already recognized as a leader in office software and solutions, and with these business apps we are delivering new ways to drive productivity and agility.”

Xerox Helps Enterprises Conquer Paper Predicaments By Automating Work Processes

Xerox (NYSE: XRX) solves the paper puzzle with new services and tools that improve the way retailers, financial institutions, healthcare systems and other large enterprises deal with documents.

The offerings are the latest example of Xerox building greater automation and intelligence into its solutions and products, with the goal of helping clients better manage their critical business processes.

Xerox and Fotoba Establish New Wide Format Speed Benchmark: Five Seconds for Full-Bleed Prints

NORWALK, Conn. — A new solution from Xerox and Fotoba provides the industry’s fastest production of full-bleed and multi-up posters, banners and signage, at speeds as fast as five seconds per page.

The Fotoba FHS42 Cutter runs in-line with the Xerox Wide Format IJP 2000 to increase automation and accelerate delivery speeds. For printers, that means opportunities to improve their profitability and to become the go-to shop for quick turnarounds.

Xerox in Leaders Quadrant of Gartner’s Customer Management Contact Center BPO Report for Third Consecutive Year

NORWALK, Conn. — Industry research firm Gartner, Inc. placed Xerox (NYSE: XRX), in the Leaders Quadrant of its December 2014 Magic Quadrant for Customer Management Contact Center Business Process Outsourcing.

The Magic Quadrant is a proprietary research tool developed by Gartner that evaluates companies on completeness of vision and ability to execute.

“Gartner’s evaluation of the market landscape sets a standard that customers highly regard when choosing a provider,” said Simon Verzijl, group president of Xerox’s customer care services.  “We believe our placement in the Leaders Quadrant proves our innovative services, global footprint and deep industry knowledge of business processes are key factors in meeting clients’ needs.”   

Xerox Named a Leader in IDC MarketScape on MFP; Wins BLI’s Document Imaging Solutions Line of the Year

NORWALK, Conn. — Xerox office technology, software and apps continue to achieve industry recognition – most recently from IDC and Buyers Laboratory LLC (BLI) – while customers realize the benefits of Managed Print Services (MPS) facilitated by these offerings.  

For the third consecutive year, Xerox was positioned as a leader in the IDC MarketScape: U.S. Smart Multifunction Peripheral 2014-2015 Vendor Assessment1, while BLI selected Xerox as the Document Imaging Solutions Line of the Year winner for the second year in a row.

Xerox Positioned as MPS Leader by InfoTrends; Delivers Most Broadly Differentiated Offerings in Marketplace

NORWALK, Conn. — Xerox (NYSE: XRX) has been named by InfoTrends as a Leader in Managed Print Services (MPS) in its just released Managed IT Infrastructure: Managed Print Services Report1.

According to InfoTrends, “Xerox is the leading MPS vendor for having the most broadly differentiated MPS offerings in the market. It has an established MPS program with a particularly diverse customer base across different business sizes and industries. The company has continued to be forward looking in the MPS space…and is simplifying MPS by automating much of the monitoring and reporting functions.”

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